The role of social media is ever evolving. Businesses have now started using the media outlet as a tool to avert potential public relations problems. Firms are beginning to monitor Twitter messages and Facebook posts to keep an eye out for any customer dissatisfaction and respond to any problems. Crisis communication is extremely important, as large firms have begun teaching staffers how to represent the company within new media platforms.
« Welcome to the World Wide Web, Afghanistan | Main | Health care advocates making their voices heard »
TrackBack
TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451db8169e20120a4c90f5f970b
Listed below are links to weblogs that reference Social Media's Crisis Communication Potential:
Verify your Comment
Previewing your Comment
This is only a preview. Your comment has not yet been posted.
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment
As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.
Having trouble reading this image? View an alternate.
Recent Posts
- Social Media Changing Campaign Rules
- Display of Information
- Health care advocates making their voices heard
- Social Media's Crisis Communication Potential
- Welcome to the World Wide Web, Afghanistan
- Pentagon debates future of social media
- Gordon Brown addresses social media's transformational capacity
- Steven Some, Chairman of NJ GOPAC, Quoted in Recent AP Article
- Christie Announces Lieutenant Governor on YouTube
- "Facebook vs. Dictators"
Comments